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Salesforce (CRM) issued revenue guidance of $11.42 billion to $11.5 billion for fiscal Q3 2027, following reported revenue of $11.35 billion in the prior quarter.
The company, which has seen its stock decline 3.8% over the past twelve months, is positioning its artificial intelligence products as the next driver of customer spending.
Management stated that most users have not yet adopted the premium software editions required to access the newest AI features.
Only 5% of users of Salesforce's sales and service software have upgraded to these higher-end tiers, according to executives speaking on the fiscal Q2 2027 earnings call on August 26, 2026.
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