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Siri bank scam: Apple voice assistant routed 82-year-old to fake American Express number, BBB warns of wider pattern

9/11/2026

Siri is in focus after Virginia, an 82-year-old from Concord, Massachusetts, used Apple's ($AAPL) voice assistant to place a call to American Express ($AXP) and instead reached a fraudulent number that escalated to a $100,000 transfer demand on her Bank of America ($BAC) account.

Virginia froze her account before the transfer completed.

The Better Business Bureau has documented similar cases involving Siri and other voice assistants, and the incident arrives as Apple navigates a separate $250 million Siri settlement.

How the numbers moved Virginia says she expected a $1,000 credit on the call.

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