Money Mart survey: 84% of Canadians know their credit drivers, yet improvement remains elusive
A national survey released July 14 by Money Mart, a Toronto-based alternative financial services provider, found that 84% of Canadians say they understand what factors affect their credit. The awareness number is high. The harder finding sits just below it: many of those same respondents described improving their credit as challenging, pointing to a gap between knowledge and execution that the survey treats as its central concern.
A national survey released July 14 by Money Mart, a Toronto-based alternative financial services provider, found that 84% of Canadians say they understand what factors affect their credit. The awareness number is high. The harder finding sits just below it: many of those same respondents described improving their credit as challenging, pointing to a gap between knowledge and execution that the survey treats as its central concern.
The knowing-doing split
High awareness has not cleared the path. Money Mart's national data captures Canadians who can name the inputs to their credit profile but have not turned that understanding into actual score movement. That is a different problem than ignorance, and it points to friction in the system rather than a shortage of information. The survey frames the distance between comprehension and execution as the meaningful signal, not the 84% figure alone.
The guidance disconnect
The survey also surfaces a sourcing problem. Canadians are seeking financial guidance, but the channels they currently use are out of step with the sources the data found most effective. Money Mart flagged this mismatch as a key finding in the national results. The release does not identify the specific channels on either side of the gap. That detail is the part worth watching.
What to watch
Complete findings have not been published. The next confirmable step is the full data release from Money Mart, which would identify where the preferred guidance channels fall short and confirm whether the 84% awareness figure holds across different age groups and regions.
Related reading
Filed by the macro desk of MarketPR on July 17, 2026. Source: MarketPR. Indicative figures are not investment advice.