TTEC Holdings Amends Credit Agreement, Reduces Commitments to $960 Million

TTEC Holdings, Inc. (NASDAQ: TTEC) entered into a material definitive agreement on October 1, 2026, executing the Twelfth Amendment to its Amended and Restated Credit Agreement. The amendment, which became effective immediately upon signing, involves Wells Fargo Bank, National Association, as administrative agent, and certain TTEC subsidiaries acting as guarantors alongside the lenders party to the agreement.

The amendment reduces the aggregate revolving credit commitments under the existing Credit Agreement by $15 million, bringing the total to $960 million. Correspondingly, the agreement now stipulates that aggregate outstanding revolving loans, swing loans, and letters of credit may not exceed $950 million. This structural adjustment narrows the available credit capacity for the company's short-term borrowing needs.

A key provision of the amendment addresses the pricing structure for revolving loans. It extends the period during which the applicable margin remains at 3.250% for SOFR loans and 2.250% for base rate loans through November 15, 2026. This deadline is pushed back from the original September 30, 2026 date. Unless a subsequent amendment to the Credit Agreement provides otherwise, the applicable margin is scheduled to increase effective November 16, 2026.

The amendment also removes the extension fee that would otherwise have been due on October 1, 2026. This fee was previously calculated as 1.50% of the aggregate revolving credit commitments. In connection with this change, the company paid the lenders an upfront fee of $2.4 million. This payment represents 0.25% of the revolving credit commitments after accounting for the reduction in commitment size.

The Form 8-K filing was signed on October 7, 2026, by Kenneth R. Wagers, III, Chief Financial Officer of TTEC Holdings, Inc.